NSV Studio ☕

Privacy Policy

NSV Studio is operated by Stanislav Nainis as an individual activity in Lithuania. NSV Studio respects your privacy. This Privacy Policy explains how information may be collected, used and protected when you use our website, contact forms, chat services, payment services and communication channels, including WhatsApp.

1. Information we collect

We may collect information that you voluntarily provide when contacting NSV Studio, including:

• your name;
• email address;
• telephone number;
• WhatsApp contact information;
• messages and project information you send to us;
• information required to respond to your request;
• billing and transaction information required to process and record payments.

Our systems may also process limited technical information required for security, abuse prevention and reliable operation of the website.

2. How we use information

Information may be used to:

• respond to enquiries;
• communicate about requested services or projects;
• prepare project proposals and briefs;
• provide customer support;
• operate and protect our website and communication systems;
• prevent spam, abuse and security incidents;
• process payments, maintain accounting records and administer client orders.

3. WhatsApp communication

If you contact NSV Studio through WhatsApp, information necessary to exchange messages may be processed through the WhatsApp Business Platform provided by Meta.

We use WhatsApp communication to respond to enquiries, provide requested information and communicate with clients regarding NSV Studio services.

4. AI-assisted communication

NSV Studio may use automated or AI-assisted tools to help process enquiries, prepare responses and organize project information. Information is used only as necessary to provide and improve the requested communication and services.

5. Data retention

Chat conversations handled through the NSV Studio website may be retained for up to 30 days for continuity, support, security and troubleshooting. Other information may be retained for as long as reasonably necessary for communication, contractual, accounting, legal or security purposes.

6. Sharing of information

NSV Studio does not sell personal information. Information may be processed by service providers when necessary to operate our website, hosting, communication or related technical services.

7. Payments

Payments may be processed by independent payment service providers. NSV Studio does not need to receive or store full payment card details when payment is completed on a payment provider's secure checkout page. Payment providers process information under their own privacy terms.

8. Security

Reasonable technical and organizational measures are used to protect information against unauthorized access, loss, misuse or alteration. However, no internet-based system can guarantee absolute security.

9. Your rights

Depending on applicable data protection law, you may have rights regarding your personal information, including the right to request access, correction or deletion of your data.

10. Changes to this policy

This Privacy Policy may be updated when our services or legal requirements change. The current version will always be published on this page.